n
a major legal showdown between Internet data harvesters and
privacy advocates, a federal judge has ruled that an advertising
company's conduct in gathering detailed information about
consumers through the use of "cookies" -- small files
containing identification numbers -- and other technology for
the purpose of targeting online ads does not violate federal
laws.
The ruling last week, by United States District Court Judge
Naomi Reice Buchwald, in Manhattan, dismissed at an early stage
a consolidated class-action lawsuit against DoubleClick, Inc., a
New York-based company that is the largest provider of Internet
advertising products and services in the world.
Lawyers say the decision is significant because it represents
an important victory for the Internet advertising industry and
some Web publishers, whose data-collection practices have been
denounced by privacy advocates as an intrusive monitoring of
consumer behavior online. In addition, the case represents the
first time a federal court has addressed the applicability of
federal laws to Internet advertising.
Lawyers representing a potentially huge class of consumers
had alleged that DoubleClick's online advertising practices
violated three federal laws: the Electronic Communications
Privacy Act, which seeks to prohibit destructive hacking; the
Wiretap Act, which generally prevents wiretapping for criminal
or other wrongful purposes; and the Computer Fraud and Abuse
Act, which prohibits unauthorized access to computers.
In her extensive 71-page decision, issued on March 28, Judge
Buchwald found that the plaintiffs had utterly failed to show in
their amended complaint that DoubleClick's purported conduct
violated any of the three federal laws under review. Judge
Buchwald went on to observe that there was no evidence that
Congress intended to prohibit the kind of online advertising and
information-gathering practices pursued by DoubleClick.
"DoubleClick's practices and consumers' privacy concerns
with them are not unknown to Congress," Judge Buchwald
wrote. "Indeed, Congress is currently considering
legislation that specifically recognizes and regulates the
online harvesting of user information . . . Although the
proposed legislation has no formal authoritative weight, it is
evidence that Congress is aware of data-mining practices and is
sensitive to the privacy concerns they raise. Where Congress
appears to have drawn the parameters of its regulation carefully
and is actively engaged in the subject matter, we will not stray
from its evident intent."
In another part of her ruling, Judge Buchwald also dismissed
without discussion four state law claims against DoubleClick
that were attached to the federal suit. Those claims included
common law invasion of privacy, unjust enrichment and trespass
to property.
Seth Lesser, one of the lead attorneys for the plaintiffs in
the case and a partner at the New York law firm Bernstein,
Litowitz, Berg & Grossmann, said he would appeal the court's
ruling to the United States Court of Appeals for the Second
Circuit, in Manhattan. In an interview, he said that Judge
Buchwald erred in her recitation of the facts and in her
interpretation of the federal laws.
He added that even if the case is upheld on appeal, it is not
the end of the battle. Other lawsuits against DoubleClick are
pending in California and Texas state courts. Those cases, based
on DoubleClick's alleged violation of state privacy and consumer
protection laws, are unaffected by Judge Buchwald's ruling, he
said.
For its part, DoubleClick appeared quite pleased with the
outcome of the federal case in New York. "We're really
gratified that the judge found that the federal acts don't apply
to DoubleClick's business," said Elizabeth Wang, vice
president and general counsel of DoubleClick. She said she was
"confident" Judge Buchwald's decision would be
affirmed on appeal.
DoubleClick, through proprietary technologies and techniques,
and in conjunction with about 11,000 affiliated Web sites,
captures at least three different types of information about
online users, according to legal papers.
First, the company collects so-called "GET" data,
which might reveal, for example, that a consumer who visited an
affiliated music site requested information about Bon Jovi.
Second, the company records "POST" information, which
is the data a consumer is required to insert in blank fields on
an affiliated Web page when he or she is signs up for a service,
such as a discussion group. Last, by placing a Web bug or
so-called "GIF" tag on its affiliated Web sites,
DoubleClick can monitor a user's movements throughout the
affiliated site, enabling the ad company to learn what
information the user sought and viewed.
All the information collected in this manner is compiled by
DoubleClick to build demographic profiles of users, according to
court documents. In addition, a particular user's hard drive is
tagged with a "cookie" -- a small piece of software
code -- deposited by DoubleClick when the consumer visits an
affiliated site. The end result of the system is that when a
consumer views an affiliated Web site, DoubleClick is able to
identify the user's computer by the cookie. It then can
cross-index that information with the relevant data profile, and
immediately make sure that the banner ads that the user sees on
the affiliate site are properly targeted to his or her
interests.
Perhaps the most promising federal claim that the plaintiffs
made in their complaint was that DoubleClick's business
practices violated a section of the Electronic Communications
Privacy Act. The argument was that DoubleClick's collection of
GET, POST and GIF information, as well as its placement and use
of the cookies, violated the law's requirement that access to a
computer system must be authorized by the "user."
The plaintiffs argued that the relevant "user" was
the consumer and that he or she had not given consent to the
snooping. But in closely interpreting the law, Judge Buchwald
found that the "user" could either be the author of
the data -- the consumer or the recipient of the data -- which
in this case would be the affiliated Web site that the consumer
visited. Judge Buchwald concluded that the affiliated Web site
"consented to DoubleClick's access of plaintiff's
communications to them."
Stewart Baker, an expert in e-commerce and electronic
surveillance who has represented Internet advertisers in
privacy-related matters, and a partner at Steptoe & Johnson,
a Washington, D.C. law firm, said that Judge Buchwald's analysis
was reasonable. As a general rule, he said, if two people are
having a telephone conversation, either one of them can consent
to a third party listening in. The same analogy applies to the
DoubleClick case, he said.
But other scholars disagree. Marc Rotenberg, executive
director of the Electronic Privacy Information Center and an
expert on privacy law, believes that Judge Buchwald's ruling on
the "user" issue will present strong grounds for a
reversal on appeal.
"I think this reading [of the Electronic Communications
Privacy Act] is almost nonsensical," he said. "Because
it completely obliterates the purpose of the provision. It is
obvious that the end users' hard disk is central to the analysis
here."
Rotenberg added that in his view the statute would permit the
use of cookies so long as DoubleClick obtained the consent of
the end user whose information is collected. "That is the
congressional intent" of the law, he said.
Paul Schwartz, a privacy expert who teaches at Brooklyn Law
School, echoed Rotenberg's view. "The court said the Web
site is the 'user' of the electronic service and can give
consent to DoubleClick," he said. "So what are the
individual consumers, chopped liver?"
Schwartz said that it was "fair enough" for Judge
Buchwald to say that the federal laws were ill suited to
regulate the Internet world of cookie-based advertising.
"But it's also fair to say that Congress at different
times has been worried about invasions of privacy," he
said. "The ongoing puzzle is to figure out what kind of
statutory rules we need."